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What Does a QA Engineer Do? Testing as an IT Career

Basics3 min

In short

A QA engineer safeguards product quality: checking that everything works as required, finding and describing bugs, and in automation, writing code that runs the checks automatically.

The short answer

A QA engineer (Quality Assurance) makes sure a product works as intended and that as few bugs as possible reach users.

This is not someone who "just clicks buttons". A good QA engineer thinks like a user and like an attacker at the same time: they test not only the main flow but also odd, edge-case and incorrect actions. Even more importantly, they get involved early so bugs are prevented, not only caught at the end.

Manual versus automated testing

Manual QAQA Automation
How checks are doneYou walk through scenarios in the product yourselfYou write code that walks through them
StrengthsNew features, usability, unusual scenariosRegression, repetitive checks, large volumes
What you needTest design techniques, bug trackers, web basicsThe same plus a programming language and a test framework
Entry barrierLowerHigher

In practice the two complement each other. Many people start with manual testing and gradually move into automation.

A simple automated test in Playwright:

import { test, expect } from "@playwright/test";

test("login page shows error for wrong password", async ({ page }) => {
  await page.goto("/login");
  await page.fill("#email", "user@example.com");
  await page.fill("#password", "wrong");
  await page.click("button[type=submit]");
  await expect(page.locator(".error")).toBeVisible();
});

Daily responsibilities

  • Reviewing requirements: spotting contradictions and gaps before development starts.
  • Test design: writing test cases and checklists that define what to check and how.
  • Testing new features across devices and browsers.
  • Regression testing: making sure new changes did not break existing behavior.
  • Writing bug reports and verifying fixes.
  • API testing: checking server requests and responses, for example in Postman.
  • Taking part in planning and retrospectives with the team.

How to write a good bug report

The bug report is the core QA tool. A developer should understand the problem without follow-up questions:

  • Title: what is broken and where.
  • Steps to reproduce: numbered and precise.
  • Expected result and actual result.
  • Environment: device, browser, app version.
  • Attachments: screenshot, video, logs.

Keep one problem per bug report. When several bugs are bundled into one report, they are harder to track and harder to verify once fixed.

Career paths inside QA

  • Junior → Middle → Senior QA: from running prepared test cases to designing a project's whole testing approach.
  • QA Automation: automated tests and integrating checks into CI/CD.
  • Specializations: performance, security or mobile testing.
  • QA Lead: organizing the quality process and leading a testing team.
  • Moving to neighboring roles: development, business analysis, project management.

Why QA is a common entry point into IT

  • A lower technical barrier for manual testing: you can start without deep programming.
  • You see the whole product: QA works with requirements, design, frontend and backend.
  • Team experience and an inside view of how software is built.
  • A natural path into automation and development for those who want to write code.

Keep in mind that the lower barrier means junior manual-testing roles can be highly competitive. Knowing the basics of SQL, APIs and some programming makes a candidate stand out.

FAQ

Not necessarily for manual testing, though a basic understanding of code, SQL and HTTP helps a lot. For automation, programming is the core skill.

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